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How do we make sure that recycling ends up in the right place

How we ensure proper handling of recycling via Tiptapp

Robin avatar
Written by Robin
Updated over a year ago

Tiptapp takes recycling very seriously and strives to ensure that all waste collected through the platform ends up in the right place, namely the recycling centers. To guarantee this, we use a system we call Verified Recycling. It consists of three checkpoints: photo evidence, geo-coordinates, and time stamps.

Verified Recycling - How does the documentation work?

For each recycling ad, the helper picking up the waste must go through these steps before the ad can be marked as complete and money can be paid.

  • Step 1 - At pick up: The helper takes a picture of the trunk showing that everything is collected and loaded.

  • Step 2 - At the recycling center: The user takes a picture of the trunk when arriving at the recycling center, before unloading it, showing that everything is brought to the recycling center.

  • Step 3 - After recycling: Finally, a picture is taken showing that the trunk is empty after everything is sorted and thrown away.

  • Geo-coordinates and time stamps: All of these images are uploaded directly to the app along with geo-coordinates to confirm that the user is at a recycling center, and with time stamps to ensure that the visit takes place when the recycling center is open.

Process and control

  • Users show that they are recycling correctly by using the app to document the entire process.

  • All recycling is checked both automatically and manually by our support team.

  • If any step is not followed correctly, or if the information is incorrect, the user who made the drop-off is blocked. They will then be contacted to provide any missing information.

  • It is important to note that no payments are made until the entire verification process is completed and approved.

Through these rigorous checks, Tiptapp ensures that all recycling handled through the platform is done in a responsible and environmentally friendly way.

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