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Insurance

What applies in case of injury or damage

Robin avatar
Written by Robin
Updated over a year ago

Are my things insured?

No, not automatically Tiptapp is a marketplace that connects individuals who need help with those willing to provide it. This means that if any damage occurs, you as users would typically need to resolve it amongst yourselves, just as you would if you were using another marketplace.

If you choose not to purchase insurance when you create the ad, your item is uninsured.

Can I purchase insurance?

Yes, in most markets! We have partnered with the insurance company Omocom to assist our users in the event of an accident. When you create an ad, you have the option to easily add an affordable micro-insurance policy, if its available in your market.

Any damage claims are handled directly by Omocom. You can see the insurance terms here via Omocom.

Property Damage

If damage occurs on, for example, floors or walls, it is the personal home insurance or the helping user's home insurance that should be claimed. Both of you have a responsibility to be cautious during the task, with dialogue and agreements taking place between you as users. Most home insurance policies include liability insurance.

Vehicle Damage

For damages by moving vehicles, personal car insurance applies.

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