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The app keeps crashing – what can I do?

What you can do if the Tiptapp app crashes or misbehaves, and which steps usually solve the problem.

Stina avatar
Written by Stina
Updated over a week ago

Short answer

If the Tiptapp app crashes, freezes or behaves unexpectedly, it’s usually due to a temporary bug or an outdated version of the app.
Most issues are quickly resolved by updating, restarting or reinstalling the app.


What to do if the app isn’t working properly

  1. Update the app
    Go to the App Store or Google Play and check that you have the latest version of Tiptapp installed.
    Many issues disappear automatically after an update.

  2. Close and restart the app
    Close the app completely (don’t just minimize it) and open it again.
    This clears temporary errors and re-establishes the connection to the server.

  3. Clear cache
    Go to Settings → Apps → Tiptapp → Storage → Clear cache.
    This removes temporary files that may be causing problems.

  4. Reinstall the app
    If the issue remains, uninstall the app and install it again.
    Your data, ads and verifications are stored on your account and will not be lost.

  5. Contact Support if needed
    If the app still crashes, email support@tiptapp.se and include:

  • what you were trying to do when the error occurred

  • which of the above steps you’ve already tried

Attach screenshots or a screen recording showing the issue if you can.


Important to know

  • Tiptapp works best with the latest versions of iOS and Android.

  • Older operating systems may cause some features to stop working as expected.

  • The app is updated regularly to improve stability and performance.

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