Are my things insured?

No, not automatically. Tiptapp is a marketplace that connects private individuals, it is not any employees at Tiptapp that performs any pickups, it is other users.


Something happened. What do I do now?

Damages on Items

It is your own or the other users own insurance that should be used if damages occur on the item. You are both responsible to make sure you are careful where you will have to come to an agreement. We can help you to cancel the payment if both of you agree.

Damages on Property

It is your own or the other users own insurance that should be used if damages occur on as for example walls or floors. You are both responsible to make sure you are careful where you will have to come to an agreement.

Damages by Vehicles

Damages caused by a vehicle is normally reported to the car owners car insurance company.

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