Short overview
🤝 Tiptapp is a community where people help each other — which means the entire service is built on trust, respect and responsibility.
Our community guidelines exist to ensure everyone feels safe and has a positive experience in the app.
Core principles
Mutual respect: behave and act towards others as you would like to be treated. It is every user's responsibility to contribute to a positive experience on Tiptapp.
Secure payments: Payment is made via the app after the mission is completed. This is a requirement for insurance to be valid and for us to verify that recycling is dropped off at the right location.
Clear ads: Be sure to describe with pictures and text what you need help with. Helpers only commit to what is in the ad, so no additions after publication.
Responsibility when applying: Only apply for ads you can and want to help with. Avoid applying to too many at the same time. For example, if you're not sure whether an item will fit in your car, whether you'll have time, or whether the payment is sufficient, don't apply.
Punctuality and availability: Make sure you arrive on time and stay available for communication during the mission. One tip is to always have notifications on before and during the task. This applies to both the person who needs the help and the person who helps.
Rating and feedback: After the assignment is completed, both parties get to rate their experience. Your rating can be affected by delays, ambiguities, and other factors.
Personal responsibility for the account: Your account is personal. Don't lend it out and do all the assignments you apply for yourself. It's OK to get help from a friend for example in moving something that is difficult to carry alone, but the responsibility will lie with the registered account holder.
Important to know
Repeated or serious violations of the community guidelines may result in suspension from Tiptapp.
If something feels unsafe or inappropriate, you can report it directly in the post by scrolling down to “Report to Tiptapp”, or contact support via the app.
All activity in the app may be reviewed to ensure posts follow our terms and environmental regulations.