How do I register my bank account for payments?

Clearing number, Bank account, IBAN

Written by Robin
Updated over a week ago

How does a pickup work?

We explain how pickups work

Written by Robin
Updated over a week ago

I would like to pick up something being advertised

What do to if you find an ad that you want to pick up

Written by Robin
Updated over a week ago

I got picked! What do I do?

What to do when you've been selected as a helper

Written by Robin
Updated over a week ago

Where can I recycle?

What an approved location for recycling is and why we don't approve recycling in building's recycling rooms

Written by Annali
Updated over a week ago

How do I show recycling?

What "Begin Recycling" means and how you show that you are recycling

Written by Robin
Updated over a week ago

Why am I not selected as a helper?

Tips on how to win next time!

Written by Robin
Updated over a week ago

How and when do I get paid?

How payouts with Tiptapp work and when you receive the money

Written by Robin
Updated over a week ago

Can I keep things I've picked up?

Yes – in the categories Tap Away and Give-Away. Here we give a more thorough explanation.

Written by Annali
Updated over a week ago

How to take a good profile picture

This is a guide how to take a good profile picture!

Written by Robin
Updated over a week ago

Can someone else use my account?

We explain and give you some tips!

Written by Robin
Updated over a week ago

Why is the distance not accurate?

We explain why the distance is longer than what the ad says

Written by Annali
Updated over a week ago

I can't see ads in my area

What you can do if the app doesn't find your position

Written by Annali
Updated over a week ago

I am here but I can’t reach the advertiser!

What do to if the advertiser doesn't respond when you reached their address

Written by Robin
Updated over a week ago

There are more items than shown in the ad, what do I do?

What you do if you get to the pickup location and there are more things than what were shown in the ad

Written by Robin
Updated over a week ago

Do I have to pay at the recycling center?

Written by Robin
Updated over a week ago

How do I verify recycling without a photo?

Sometimes you don't have to take a photo. We let you know when that happens.

Written by Robin
Updated over a week ago

What does Alternative Recycling mean?

We explain what "Alternative Recycling" is and when it should be used

Written by Annali
Updated over a week ago

Here to There ads for over 400 kr

Why you're unable to send requests on Here to There ads for over 400 kr

Written by Annali
Updated over a week ago