Short answer
Your helper rating is based on how many of your tasks receive positive feedback from advertisers.
The system is designed to reflect your overall performance over time โ not single situations.
How the rating calculation works
Each time you complete a task, the advertiser can leave a thumbs up ๐ or a thumbs down ๐.
Your profile rating shows the percentage of tasks where you received a thumbs up โ meaning how often advertisers were satisfied with your work.
If an advertiser does not leave a rating, it does not directly lower your score โ but the system includes all completed tasks to create a fairer overall picture.
๐ก This means that even if your rating drops temporarily, it doesnโt mean you did something wrong โ only that more tasks are now included in the calculation.
Why your rating may change
Tiptappโs rating system reflects all completed tasks.
Previously, ratings were based only on tasks where the advertiser actively left feedback.
Now, tasks without feedback are included as part of the overall calculation.
This ensures all helpers are evaluated on the same fair basis.
Your rating may therefore shift slightly โ but it does not affect how you are ranked compared to others, since everyone is measured by the same principles.
How to improve your rating
A strong rating is not about luck โ itโs about clarity, respect and reliability.
Advertisers usually appreciate helpers who:
Communicate quickly and clearly โ confirm times and changes in the chat
Arrive on time โ and notify immediately if something unexpected happens
Are respectful โ a friendly attitude goes a long way
Follow the instructions in the ad โ especially for recycling and delivery
Verify properly โ take clear photos for recycling
Small details make a big difference.
Important to know
Tiptapp cannot remove or change ratings
Your rating is visible in your profile and updates automatically
Repeated low feedback can affect how often you are selected โ while a high average makes you more visible and preferred
Tips
๐ Focus on the bigger picture โ every successful task improves your rating over time.
๐ฌ A single low rating does not define you โ itโs only one part of your full history.
๐ Keep delivering great experiences and your rating will reflect that.
