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How does my helper rating work?

How your helper rating is calculated in Tiptapp and what affects it over time.

Stina avatar
Written by Stina
Updated over a week ago

Short answer

Your helper rating is based on how many of your tasks receive positive feedback from advertisers.


The system is designed to reflect your overall performance over time โ€” not single situations.


How the rating calculation works

Each time you complete a task, the advertiser can leave a thumbs up ๐Ÿ‘ or a thumbs down ๐Ÿ‘Ž.

Your profile rating shows the percentage of tasks where you received a thumbs up โ€” meaning how often advertisers were satisfied with your work.

If an advertiser does not leave a rating, it does not directly lower your score โ€” but the system includes all completed tasks to create a fairer overall picture.

๐Ÿ’ก This means that even if your rating drops temporarily, it doesnโ€™t mean you did something wrong โ€” only that more tasks are now included in the calculation.


Why your rating may change

Tiptappโ€™s rating system reflects all completed tasks.
Previously, ratings were based only on tasks where the advertiser actively left feedback.

Now, tasks without feedback are included as part of the overall calculation.
This ensures all helpers are evaluated on the same fair basis.

Your rating may therefore shift slightly โ€” but it does not affect how you are ranked compared to others, since everyone is measured by the same principles.


How to improve your rating

A strong rating is not about luck โ€” itโ€™s about clarity, respect and reliability.
Advertisers usually appreciate helpers who:

  • Communicate quickly and clearly โ€” confirm times and changes in the chat

  • Arrive on time โ€” and notify immediately if something unexpected happens

  • Are respectful โ€” a friendly attitude goes a long way

  • Follow the instructions in the ad โ€” especially for recycling and delivery

  • Verify properly โ€” take clear photos for recycling

Small details make a big difference.


Important to know

  • Tiptapp cannot remove or change ratings

  • Your rating is visible in your profile and updates automatically

  • Repeated low feedback can affect how often you are selected โ€” while a high average makes you more visible and preferred


Tips

๐ŸŒŸ Focus on the bigger picture โ€” every successful task improves your rating over time.
๐Ÿ’ฌ A single low rating does not define you โ€” itโ€™s only one part of your full history.
๐Ÿ“ˆ Keep delivering great experiences and your rating will reflect that.


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