Tiptapp

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The guide for those picking up ads on Tiptapp – how to get selected, deliver safely, get paid, and understand the rules for recycling and communicating with advertisers.

For Helpers on Tiptapp

What is Tiptapp and is it right for you?

Register as a helper and start earning money today

How do I register as a helper?

What requirements apply to become a helper on Tiptapp, including age, ID verification, bank account and vehicle needs for transport tasks.

What are the requirements to become a helper?

How to find ads close to your location in Tiptapp using the list view, filters, map view and location access in the app.

How do I find ads near me?

How to apply to an ad in Tiptapp as a helper and what happens after the advertiser selects you.

How do I apply to ads?

How to determine if an ad suits you as a helper, based on the amount of items, your vehicle, time availability and your own conditions.

How do I know which ads are right for me?

How BankID verification works and how to resolve common issues.

Do I need BankID or another form of ID to register as a helper?

How to increase your chances of being chosen as a helper through a clear profile, quick communication and reliable task completion.

Tips for getting selected as a helper

The basics for getting started as a helper – how the role works, what’s required, and how to find, apply for, and get selected for tasks.

Get Started as a Helper

What to do if you’re unable to finish an ad and how to cancel it properly.

What if I can’t complete an ad?

A guide for helpers on how an ad is completed and closed in Tiptapp – from marking the task as done to receiving your payment.

How is an ad completed or closed?

How to contact the advertiser in Tiptapp via the in-app chat and how communication works.

How do I contact the advertiser?

What to do if you, as a helper, accidentally damage something and how the situation is handled with or without insurance.

What happens if I accidentally damage something?

What to do if an ad does not match what you find on site, and how to proceed safely and correctly.

What happens if the ad doesn’t match reality?

What applies when it comes to business waste on Tiptapp.

Can I handle business waste through Tiptapp?

How to carry out ads correctly – and what to do if something seems off, occurs unexpectedly, or goes wrong along the way.

Completing Ads & Handling Issues

Why a payout may be delayed and what steps you can take to resolve it.

Why hasn’t my payment reached my bank account?

Where to find your total income in the Tiptapp app and how to use it for your tax reporting.

Where can I find my total earnings?

How payouts work after you complete an ad.

How do I get paid as a helper?

What to do if your IBAN number isn’t accepted and which checks usually solve the problem.

My IBAN number doesn’t work – what should I do?

How income from Tiptapp should be declared and how reporting to the tax authorities works.

Do I need to declare my income?

How much you can earn as a helper in Tiptapp and what affects your potential income.

How much can I earn as a helper?

What DAC7 means and how it affects you when Tiptapp reports your income to the tax authorities.

What is DAC7 and how does it affect me?

How payouts and earnings work for you as a helper.

Payouts & Earnings

Where you can recycle as a helper and which rules apply at recycling centres.

Where can I recycle?

How recycling verification works in Tiptapp and which photos are required for your ad to be approved.

How does recycling verification work?

How to submit a correct recycling verification and what the photo must show to be approved.

Tips for a successful recycling verification

How long you have to recycle and verify a recycling ad in Tiptapp.

How quickly do I need to recycle?

What to do if your recycling verification is rejected and how support can help you move forward.

My verification was rejected – what do I do now?

What to do if the recycling center is closed and how to find an alternative within the required timeframe.

What do I do if the recycling center is closed?

How reuse works in Tiptapp and what applies if you want to keep items from an ad.

Can I keep and reuse an item?

What to do if you receive an invoice from a recycling center and why it may happen.

I received an invoice from the recycling center – what should I do?

Everything you need to know to succeed with your recycling tasks.

Recycling Guide for Helpers

Why an account may be restricted on Tiptapp and what you need to do to unlock it again.

Why is my account restricted?

How your helper rating is calculated in Tiptapp and what affects it over time.

How does my helper rating work?

Everything that affects your helper account – ratings, reviews, identification, and why your account may become restricted.

Ratings & Limitations

Find answers and get help from Intercom Support and Community Experts

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