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Are my items insured?

How insurance works in Tiptapp and what optional coverage you can add to protect your belongings.

Robin avatar
Written by Robin
Updated over a week ago

Short answer

No — not automatically.
When you create an ad in Tiptapp, you are offered (in most markets) the option to add insurance for your items.
You choose the level of protection that suits you — directly in the app.


Insurance options available

The insurance is provided by Omocom and applies if your item is damaged or lost during transport.
There is no deductible and claims are handled quickly.

Level

Coverage up to

Price

Small

5,000 SEK

40 SEK

Medium

10,000 SEK

65 SEK

Large

50,000 SEK

115 SEK


How the insurance works

When creating an ad, you select the insurance before publishing it.
After the helper has marked themselves as “On location”, you will receive an email from Omocom titled:

“Tiptapp and Omocom – Insurance policy and terms”

Inside the email, you’ll find your insurance certificate and instructions on how to submit a claim.


What the insurance covers

The insurance covers:

  • Damage to the items listed in the ad

  • Damage to property caused during the task

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